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Personal-data-policy

I only collect personal data in cases where this should be relevant to us. So, for example, I will only collect personal data if it is relevant to your activity with Anja Robanke.
When collecting, processing and using your personal data, I always comply with all relevant legal provisions.
I will only store your personal data as long as I am either subject to a legal obligation to do so or as long as it is relevant to the purpose for which it was collected.

Information I collect
If you want to buy and receive a product or service from us, I need to collect certain personal data to complete the transaction and to be able to offer you my services. For example, I can use cookies to keep track of the contents of your shopping cart while you use my webshop.
I can obtain information such as name, e-mail address, postal address, delivery address (if it varies from postal address), telephone number and payment information.
Anja Robanke collects and processes your personal data when you do the following:
– Visiting my website
– Completes purchase of my products
– Sign up for my newsletter
– Sends me questions, complaints or feedback

The data controller
The data responsible for the collection, processing and use of your personal information on www.anja.robanke.dk is Anja Robanke, Bøgevej 9, 5792 Årslev, cvr no. 28879695

Basis of treatment and purpose
I collect your general contact information such as name and address to deliver the product or service you have purchased from me. In addition, I will collect your e-mail address to send you an order confirmation and a delivery confirmation.
When you pay for your product or service, I collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and the agreement’s fulfilment. Upon completing payments, some of your data will be passed on to Nets, including information necessary to complete or support the payment, such as the total purchase amount and billing information.
If you have given me your consent during the registration process or on my website, I will use your e-mail address to send out a newsletter. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time.
If you do not want to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from me on my website.
Your information (except your email address, if you have consented to its processing to receive offers) will be deleted 5 years after you have received your item or service.

Other recipients of personal information
I do not sell your personal data to third parties, and I do not transfer your personal data to third countries.
I have my website at Webex and payment system through Nets, which acts as my data processor. Therefore, all personal data that you provide on my website will be stored in Webex’s data centre.
I use external companies as suppliers to deliver my services in the best possible way. These external suppliers are data processors and, in certain cases, process personal data in connection with their provision of services to us. My data processors only process personal data according to my instructions and according to the legal requirements for data processors.
I have entered into data processor agreements with my data processors, which guarantees that they comply with applicable rules on protecting your personal data.

Your rights
As the registered person, you have some rights, which I must ensure fulfilment at all times. You have the right to request the following from me:
• To access and have your personal data corrected/changed
• To have personal data deleted
In addition, you have the right to object to the processing of your personal data, and you have the right to complain to a data protection authority.
If you no longer want me to process your personal data or that I have to limit the processing of your personal data, you can also send me a request to this effect to my e-mail address anja@robanke.dk.